Clarity Backed by Expertise.
Frequently Asked Questions
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Serving Greater Philadelphia, Southeastern Pennsylvania & South Jersey.
Standard Coverage Radius: On-location shoots within 30 miles of Plymouth Meeting, PA are included at no additional travel charge.
Extended Travel: Locations beyond 30 miles (e.g., Central Jersey, Jersey Shore, Lehigh Valley, or Northern Delaware) are available for a flat rate travel fee.
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We shoot at pre-scouted local locations selected specifically to eliminate visual clutter and control harsh sunlight. Clean, elevated parking structures, open industrial parks, and quiet tarmac locations allow us to capture a full 360-degree sweep around the car without distracting power lines, stray vehicles, or harsh shadows.
If you have a specific private garage, estate driveway, or indoor facility, we can accommodate that as long as the space allows for proper distance, even lighting, and an uncluttered background.
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Please bring:
Both factory keys (or all available keys).
Paper service records, receipts, and factory manuals.
Any original parts, window stickers, or any other items that will be included in the final sale.
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Yes. A thoroughly detailed vehicle shows pride of ownership and builds immediate bidder trust. The car should be fully prepped and cleaned before the shoot. We'll handle quick touch-ups for any light road dust from the drive over.
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Our standard delivery window is 48 hours from the conclusion of the shoot. You will receive a organized, ready-to-upload digital gallery link containing all images and video files.
Need to meet an urgent auction deadline? We offer 12-hour expedited processing for an additional fee.
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You’ll receive an email with a secure, private digital download link. You can view your full gallery online and download all high-resolution photos and 4K video clips in a single click, categorized and ready to drag-and-drop directly into your auction listing portal.
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Auction platforms require the account owner to submit the initial application and photo files directly. We deliver your complete gallery in a organized, platform-compliant format (sorted into Exterior, Interior, Mechanical, Flaws, and Video) with full-resolution ZIP links so you or your assigned auction specialist can upload the files directly into the submission portal.
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Harsh weather like rain, snow, or heavy fog impacts final results. If bad weather hits, we will reschedule your shoot for the next available clear day at no extra charge.
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You can, but you’ll pay $330+ for a middleman service that assigns a random gig-worker. Booking directly with Reserve Grade Media costs less, delivers platform-ready 4K video and 150+ photos within 48 hours, and lets you retain indefinite access to your images.